Find approved licences

How do I find my existing approved licences on GoBusiness Dashboard?
After logging in to GoBusiness Dashboard, click on Licences -> My Licences from the top menu bar.
Why is my licence not shown on my GoBusiness Dashboard?
Only approved licences are found on the My Licences page in GoBusiness Dashboard. Drafts, rejected applications and your application transaction history can be found in My Submissions.
I've tried but I still can't find my licence. What should I do?
If you need help, you can contact our helpdesk.
How do I download my licence?
For certain licences applied through GoBusiness Dashboard, you can download them at My Licences within one business day upon approval.

For licences applied through GoBusiness Licensing, the licence will be sent to your registered email address.
How do I print my licence?
Log in to your GoBusiness Dashboard and find the licence you want to print.

If you see a ‘Select Action’ button in the row with your licence, click on it and select ‘Download’.

If you do not see the button, click on the following links to locate your licence, if your licence is issued by Singapore Food Agency (SFA), Animal & Veterinary Service (AVS) or NParks, or other agencies. After finding your licence, click on the Print icon beside it.
Why can't I download my licence from GoBusiness Dashboard?
It can take up to one business day upon approval, for your licence to be available for download on the GoBusiness Dashboard.

Please contact the GoBusiness helpdesk at +65 6336 3373 or email us at AskGoBiz@crimsonlogic.com.sg for further enquiries.