Third-Party: On Behalf of Application (Individual Users)

General

• What is an "on behalf of" application?

  “On behalf of” applications are made by another Individual User on your behalf.

For Applicant

• Someone has applied for a licence on my behalf. Where can I find it?

  If the application has not been approved yet, you can find it on your dashboard under My Submissions.

  If it’s been approved, you can find the licence under My Licences.

• Can I withdraw an application submitted on my behalf?

  Yes, you can. Log in to GoBusiness Dashboard and click on My Submissions. If you see a Select Action button in the row with your application, click on it and select Withdraw.

  If you see the “Manage on GoBusiness Licensing” button, click on it. You will be directed to GoBusiness Licensing, where you can withdraw the application.

  

For Third Party Filer

• How do I apply for a licence on behalf of another user?

  For Individual Users:

  Step 1: Log in to GoBusiness using your Singpass

  Step 2: Select the licence that you want

  Step 3: Indicate in the application form that you are applying on behalf of another party

• Where can I find licences I've applied for, on behalf of another Individual User?

  If the application has not been approved yet, you can find it on your dashboard under My Submissions.

  If it’s been approved, you can find the licence under My Licences.

  For applications made on GoBusiness Licensing, you can also log in to GoBusiness Licensing to view the licence.

• Can an Individual User apply for or manage a licence on behalf of a Business User?

  No, an Individual User can only apply for licences on behalf of other Individual Users.

  To apply for a licence on behalf of a business entity with a UEN, please read the FAQ for Business Users

• How do I amend, renew or cancel a licence on behalf of another Individual User?

  Log in to GoBusiness Dashboard and click on My Licences. If you see a Select Action button in the row with your application, click on it and select the desired action.

  If you see the ‘Renew/Manage via GoBusiness Licensing’ button, click on it. You will be directed to GoBusiness Licensing, where you can amend, renew or cancel the licence.

  You can only amend, renew or cancel a licence on behalf of another Individual User, if you were the one who submitted the application.

  

• There's been an application / amendment / renewal / cancellation for a licence that I was not aware of. What should I do?

  Log in to GoBusiness Dashboard and go to My Submissions. Click on Select Action -> View to see the user who made this transaction.